Food & FMCG Imports

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Food & FMCG Imports — Fast, Compliant & Stress-Free Clearance Across Australia

Importing food and FMCG (Fast-Moving Consumer Goods) into Australia is one of the most tightly regulated categories under DAFF Biosecurity and the Department of Health. Incorrect paperwork, missing BICON conditions, or mis declared HS codes can cause:
  • Lengthy delays
  • Costly re-inspections
  • Storage charges
  • Destroyed cargo
  • Re-export orders
At Cusmode Customs Brokers, we specialize in the full end-to-end clearance of packaged food, beverages, household consumables, and supermarket-grade products — ensuring your goods move quickly and safely through the border.

What Types of Food & FMCG Products We Clear

We handle all major FMCG categories, including:

Packaged Food & Ingredients

  • Biscuits, snacks, confectionery
  • Instant foods, noodles, sauces, curry mixes
  • Bakery items, flour mixes
  • Canned goods, preserved foods

Beverages

  • Juices, herbal drinks
  • Non-alcoholic beverages
  • Tea/coffee products

Frozen & Chilled FMCG

  • Frozen vegetables
  • Frozen meals
  • Ice creams & desserts (where permitted)

Personal & Household Care

  • Soap, shampoo, cosmetics
  • Cleaning products & detergents
  • Paper goods (tissues, wipes, kitchen towels)

FMCG for Retail & Supermarkets

  • Mixed pallets
  • Barcode-based stock
  • Private-label imports
Whether you import one pallet or a full container, our team will manage the entire clearance process.

Regulations You MUST Comply With (We Handle All of It)

Food imports must comply with:

1️⃣ DAFF Biosecurity Requirements

Includes rules on:
  • Ingredients containing plant/animal origin
  • Risk categories in BICON
  • Packaging and contamination
  • Cold-chain compliance (frozen goods)

2️⃣ Health & Food Standards Australia (FSANZ)

We ensure compliance with:
  • Ingredient declarations
  • Allergens
  • Nutrition labels
  • Shelf-stability & packaging

3️⃣ ABF Customs Requirements

We manage:
  • Full tariff classification
  • Duty rate verification
  • GST calculation
  • Correct valuation of goods

4️⃣ Country-Specific Requirements

Different rules apply for goods from:
  • India
  • Japan
  • Asia
  • China
  • Southeast Asia
  • Europe & USA
With Cusmode, your Japan imports avoid unnecessary delays, re-cleaning fees and depot storage charges.

Our Food Import Clearance Process

STEP 1 — Document Review We check:
  • Invoice
  • Packing list
  • B/L or AWB
  • Ingredient lists
  • Labels
  • Certificates (where required)

STEP 2 — BICON Pathway Assessment
We identify import conditions and ensure compliance before lodgments.

STEP 3 — Tariff Classification
Correct HS codes reduce duty, prevent reassessment and avoid delays.

STEP 4 — DAFF Lodgments & Biosecurity Control

We manage:

  • Referral submissions
  • Inspections (tailgate, full unpack)
  • Treatments (if required)

STEP 5 — Release & Delivery Coordination

Once cleared, we immediately provide:

  • Release documents
  • Delivery instructions
  • Ongoing compliance guidance

Why FMCG Importers Choose Cusmode

Fast Clearance for Time-Sensitive Goods

FMCG relies on tight schedules. We priorities your shipment.

✔ Experience Across Retail, Wholesale & Distribution

We clear for:

  • Grocery stores
  • Restaurants
  • Online retailers
  • Distributors
  • Importers supplying large chains

Accurate HS Codes & Industry Knowledge

Reduces duty, prevents audits, and improves long-term compliance.

We Fix Supplier Documentation Issues

We communicate directly with overseas exporters to avoid clearance failures.

Support for First-Time Importers

Clear, friendly, step-by-step guidance — no jargon.

Importing Food for the First Time?

Most rejected shipments happen because the supplier shipped without checking:
  • BICON rules
  • Labels
  • Allowed ingredients
  • Packaging requirements
We protect you by ensuring everything is correct before shipping.

Service Coverage

We clear food & FMCG through every major port & airport in Australia:
  • Sydney
  • Melbourne
  • Brisbane
  • Adelaide
  • Perth
  • Tasmania

Ready to Import Food or FMCG Into Australia?

Cusmode ensures fast, compliant and stress-free clearance so your goods reach shelves, restaurants, warehouses or online customers on time.

Call/WhatsApp: +61 404 955 462

Email: info@cusmode.com.au