Personal Effects Clearance

Personal Effects Clearance

Importing your personal belongings, household items, luggage, or unaccompanied personal effects (UPEs) into Australia can feel stressful, especially with strict DAFF Biosecurity rules and complex customs requirements. At Cusmode Customs Brokers AU, we make the entire process simple, supportive, and completely transparent — whether you are returning home, relocating, migrating, or sending items for family.

We provide end-to-end clearance services across all Australian ports and airports, including Sydney, Melbourne, Brisbane, Adelaide, Perth, and Tasmania, ensuring your goods clear smoothly without delays or unexpected charges.

What We Handle for Personal Effects Imports

Courier companies use automated systems that work well for simple parcels — but they struggle when:

  • Unaccompanied Personal Effects (UPE) lodgment
  • DAFF Biosecurity inspections, including tailgate and full unpack
  • Risk assessment for soil, organic material, timber, food and prohibited goods
  • Valuation advice for items with commercial or high-value components
  • Documentation checks for shipping documents, packing lists & arrival notices
  • Supplier/shipping line coordination
  • Re-inspection handling if DAFF requires additional cleaning or treatment
We specialize in supporting customers who are:
  • Migrating to Australia
  • Returning residents bringing goods from overseas
  • Sending personal belongings from NZ, UK, EU, Japan, Sri Lanka, USA, Middle East or Asia
  • Students and working visa holders relocating
  • Families sending items to Australia in cargo or courier

Common Personal Effects We Clear

We clear both new and used items, including:
  • Furniture, beds, mattresses, tables, sofas (if allowed)
  • Clothing, books, toys, linen & household goods
  • Luggage, boxes, trunks
  • Electronics, computers, TVs, kitchen appliances
  • Bicycles, tools, gym equipment
  • Artwork, ornaments, glassware
  • Cutlery, kitchen items, cookware

What DAFF Looks For (Biosecurity Risks)

Australia’s biosecurity rules are some of the strictest in the world. DAFF inspectors will check for:
  • Soil contamination (shoes, bicycles, tools, sports gear)
  • Seeds, nuts, dried flowers, or organic matter
  • Wooden items not treated or without ISPM15 declaration
  • Animal products (leather, hides, skins, wool)
  • Food items (many require declarations or are prohibited)
  • Outdoor items such as camping gear, lawnmowers, surfboards, hiking boots
We guide you on what is allowed, restricted, or prohibited, helping you avoid surprise rejections or treatments.

Our Personal Effects Clearance Process

Step 1
Document Collection
We collect your arrival notice, packing list, bill of lading/air waybill, and any declarations.
Step 2
UPE Lodgement
We lodge your Unaccompanied Personal Effects declaration with ABF.
Step 3
DAFF Assessment
We determine the correct biosecurity pathway and book inspections if required.
Step 4
Customs & GST Review
Most personal effects are duty/GST-free, but some items (new goods or high-value items) may attract charges. We explain everything upfront.
Step 5
Inspection & Release
We manage all communication with depots, DAFF inspectors and shipping agents.
Step 6
Final Clearances
Once released, we issue all documents so you can pick up or arrange delivery.

Why Choose Cusmode for Personal Effects?

  • Clear communication — no jargon, no confusing processes
  • Transparency — no hidden fees, no “surprise” invoices
  • Fast clearance to reduce storage charges
  • Personal care — we treat your belongings like our own
  • Licensed broker experienced with AU + NZ systems
  • Support for migrants & first-time importers
We help thousands of families, students, workers and returning residents every year.

info@cusmode.com.au